*PLEASE NOTE DUE TO COVID-19 WE ARE EXPERIENCING LONGER PRODUCTION TURNAROUND TIME THAN USUAL. OUR CURRENT PRODUCTION TURNAROUND IS A MINIMUM OF 21 BUSINESS DAYS.
To place an order:
If you are interested in placing an order you can place an order directly on our website by purchasing one of the packages we have available.
Please send us a message via Instagram @poshunion, or send us over an email to firstname.lastname@example.org
Our order process:
For us to accurately quote you please make sure you meet our requirements; our minimum amount of garments per order, the design description, and a high resolution png file in an Illustrator or Photoshop format.
*Please have the correct file ready when ordering on our website or when you email it over to us. If you want any changes to your logo it will be an additional design fee depending on the complexity.
If you are ready to move forward with the order we will send you an invoice via email. Once the Payment is made your order is then added to our production schedule. We require full payment up front as we are making custom apparel.
*After payment please right away email us over your logo, garment colors and sizes to our artwork department at email@example.com
If you are placing an order with one of our packages on our website please attach the correct logo to the package of your choice. Then please select your garment colors and sizes in the open box.
*Please note that we are going to embellish the garment in the color the logo was provided in, if you would like to change the color of the logo please send us an email right after placing the order so we can adjust it.
After the order is placed in the next 2-5 business days you will be receiving your digital mock up via email from our artwork department for you to approve. The digital mock up is for you to approve of the design, logo placement, and ink/thread colors. We won’t print or embroider anything until the mock up is approved.
After the mock up is approved we begin the production process on your order. This is a process where we will prep the artwork for print or embroidery, pull your garments, print the films, or digitize your logo, burn the screens and work on your order. Depending on the size of your order and details will determine how long it will take.
We do recommend all of our current customers to please email us for order updates, our Instagram messages can get high demand at times. We are not ignoring you, we do get to each message on there as soon as we can.
*Shipping time is not included in the production turn-around time. We are making all of your orders manually. It does take time to make quality apparel and prints.
*CURRENTLY OUR PRODUCTION TURNAROUND IS A MINIMUM OF 14-21 BUSINESS DAYS. DUE TO COVID-19 WE ARE EXPERIENCING LONGER PRODUCTION TURNAROUND TIME THAN USUAL.
Once your order is completed it will go through our quality control process. This is where we double check the garments before shipment to ensure the count and final product is all correct. We then fold them up to be shipped out to you from Los Angeles, you will then receive a tracking number via email when it ships out. -Please allow 24-48 hrs for the tracking number to update.
We appreciate your business!
*PLEASE NOTE DUE TO COVID-19 WE ARE EXPERIENCING LONGER PRODUCTION TURNAROUND TIME THAN USUAL. THANK YOU FOR YOUR PATIENCE.